Curious? Have Questions for dr. mazen or the team?
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We would love to hear from you! Be sure to check out our FAQs below first to hopefully save you some time.
Q: Do you treat (enter diagnosis here)?
A: This is a fair question to ask but the answer to that may not be what you expect.
In naturopathic medicine, we do not prescribe protocols. This is because our approach is holistic and individualized, tailoring our wellness plans for each patient. From our perspective, it is not possible for us to give any recommendations by only knowing a diagnosis. For example, it may be that 10 patients who have been diagnosed with IBS or an anxiety condition walk in my door, but walk out with notably different recommendations and remedies.
As naturopathic medicine doctors, we are trained as primary care doctors so we often see a wide array of presentations. Though we do not formally diagnose or treat, our wellness plans are individually crafted with the intention to bring balance and wellness to the totality of the patient.
Q: How long will it take to address my issue?
A: That’s tough to say without meeting you :)
Look: everyone’s journey is different. Everyone has a unique life to live. And two people with seemingly similar medical diagnoses may have very different healing paths. That’s how holistic individualized medicine works really. We just do what we need to do to create the conditions for health, and we let the body take it from there. God knows best these things and we like to leave it to Him.
We can say this though. One of our mentors once said that for most chronic disease cases, it will take the same number of months to heal the case as the number of years the patient was dealing with the disease. So, for example, if a new patient comes to the clinic with a 5-year diagnosis of colitis, it will take about 5 months of consistent and diligent healing work to heal the case. If a patient has dealt with PCOS for 10 years, it can take 10 months to heal, etc.
This is not a claim nor a promise to anyone. This is just an insight from one of the greatest naturopathic physicians of the last century, someone who revived and revolutionized this medicine in his time and cured thousands, that I wanted to share with you.
Q: Do you offer online consultations?
A: Yes, due to the current crisis we have transitioned to full-time telemedicine services. All of our sessions are conducted safely on Zoom, a HIPPA-compliant platform.
We do however hope to re-open our on-the-ground clinic soon, God-willing. Stay tuned for updates :).
Q: Do you take insurance?
A: No we do not take insurance and that is for multiple reasons.
One reason is that insurance companies do not reimburse us as naturopathic practitioners in the state of Illinois. However, the main reason is that we do not want your care to be dictated by the insurance company actuaries.
You see, in the conventional system, the doctors are paid ultimately by the insurance companies. And the insurance companies will only pay for visits and treatments that follow their “standards of care”. So if a regular doctor wants to practice medicine and try something new, or something traditional, or something currently unrecognized by the medical establishment they meet with A LOT of resistance. Basically, rocking the boat is not taken lightly.
As practitioners outside of the insurance-gripped system, we at FTH remain free to practice our philosophy and therapeutics as we deem fit. This is important for us as practitioners to maintain our independence and integrity, but also for you as patients so that you can receive the best, individualized care possible without cutting corners.
Q: What are your qualifications?
A: You can read all about the qualifications of our clinicians here.
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Working/Office Hours:
Mo: 9 am-5pm
Tu: 9 am-5pm
We: 9 am-5pm
Th: 10am-2pm
Sa: 9am- 5 pm
Headquartered in Bolingbrook, IL, USA